Complaints Procedure

This page includes information and resources required if seeking to raise a complaint against Middlesex Students' Union. This could be a complaint about elected representatives, staff, policies, processes or a student group.


For more information, please read through the below documents:

- Introduction to the Members Disciplinary Procedure

- MDXSU Complaints Procedure

- MDXSU Complaints Form


For more information, please contact our Welcome Desk team, who will be able to advise you how to proceed, or of the best person to speak to in relation to your query or issue. You can contact the team at or by calling 020 8411 6450 (weekdays 10am - 4pm).