Advice from your Advice Team

Wednesday 06-05-2020 - 18:04
Female student suffering from headache in library 3808057

We hope you are well and in the best of health during this unprecedented time. We want to extend our sympathies, if you are feeling stressed or nervous due to assessments. We, the Student Advice Service, have provided some tips with you in mind. Here's a list of common issues that students are facing with advice below. However, if these solutions aren't useful - get in touch with us...

How to book an appointment or contact us:

If you would like to book an appointment with an advisor, Click Here to fill in the consent form and we will get back to you as soon as we can.

Contact us at:

Phone: 020 8411 4141


Opening hours: 10.00 to 16.00


What does the MDXSU Advice service offer?

The MDXSU Advice service offers free, confidential and independent advice to Middlesex University students studying at the Hendon Campus in London. We can support you in a range of academic issues and provide guidance on non-academic issues. 

What do we give advice on?

We can provide guidance and support in a range of issues like:

· Academic Misconduct

· Appeals

· Complaints

· Extenuating Circumstances

· Disciplinary Procedures

· Fitness for Practice

· Fitness to Study

...and other issues e.g. welfare

Help! I have an online exam in a few days, and I am freaking out

First things first, let’s not stress out. Let's figure out the rules for your online exam. You should have received an email with instructions and a time-limit. Make sure you have read through the rules of the open book exam. The main priority is to understand what is expected from you. For example, with the LLB Law exams, students have already received their instructions in proceeding and a word-limit to ensure that their work focuses on quality, rather than quantity.

Once we understand what is expected from us, then we can start studying. Despite having the internet and every resource available to you, you still need to study. Knowing what you are searching for will come in handy rather than just searching blindly to find the answers. Its better to be over-prepared rather than be underprepared.

Stay calm, read the instructions for the exams and finally make sure that you do continue to study as best as you possibly can during this difficult time.

Help! I need study tips

We got you! The university offers a wide variety of support that is available online such as free personal eTextbooks, learning materials and further academic support through UniHub and My Learning as well as access to information such as key contacts and support services.

The Student Learning Assistants have produced a ‘How to’ video guide on accessing the online resources such as My Learning and MDXApp.

To utilise the support available, its important that you have an area dedicated to just studying. So make sure you clean and declutter your study space.

It is also important to have a to do list. Slot out time throughout the day, dedicated to specific topics - it's important to have a focus so your study time is productive. For example, a goal you could have is completing one section of your coursework or writing 400 words in two hours. Having these goals to complete will help you efficiently utilise your study time. Stay disciplined and try to reach the goals you have set for yourself.

And're currently studying in ways you're not used to. Just keep working at it and don't be too hard on yourself!

I have an issue with my WIFI and cannot do the online assessments

If the issue cannot be resolved in time for your assessment, the university offers automatic deferral to any student that is unable to complete the assessment. If this might be the case for you, rest assured that submission for your next assessment will not be capped.

Related Tags :

More Middlesex University Students' Union Articles

More Articles...